By Emma Wortt The person with the most flexibility in thinking and behaviour has the most influence on any interaction. – NLP presupposition. As the boss concentrating on reaching your department’s goals it can be easy to fall into the trap of focusing on how other people need to change in order to reach those [...]

“The man who does things makes mistakes, but he never makes the biggest mistake of all – doing nothing.” Benjamin Franklin. Last week we took the first 3 steps towards resolving a very tricky situation. They were: 1. Identify – How to identify whether or not you are in crisis at work. 2. Accept, Face, [...]

‘Action may not always bring happiness, but there is no happiness without action.’ Benjamin Disraeli I have developed 7 steps to enable you first to determine whether you are in crisis at work and then to give you a kick-start to taking the actions necessary to change the situation. Step 1 – Identify Answer these [...]