The Squeaky Wheel Gets Its Local and Global Clients

1167249_venezuelan_harry_potterYou’ve been squeaking – I mean trying to get your way – ever since you were a baby. A matter of fact, before you read any further, why not pull out a chubby picture of yourself just to have a good laugh. Or, get a good image in your mind of your baby picture. You got the picture? Would you just look at that baby smile. Now, your method of persuasion when you were a baby was crying really, really loud hoping to get someone’s attention. Well, it worked.

As I watch my daughter grow up, she mixes in a temper tantrum to get our attention. And, much of the time it still works. The point here is that your growing up experiences have a lot to do with the way you persuade others to purchase your product or services. And, so does your communication.

Since I’m qualified to speak about generational cultures, I want to point out that our persuasion skills are really a product of our habitual ways of thinking that have been passed down from generation to generation. I mimic mom, and she imitated her mother before her. And I taught my daughter how to speak, much like my teachers taught me. I make conscious vocal changes, but I often find myself thinking, “YIKES! I sound like my mom”. When it comes to trying to get our way, though our persuasion techniques are very similar to those of our ancestors, the world around those we communicate with has changed dramatically.


When I first learned this, I had a huge Aha! moment. My jaw dropped open, because I began to understand for the first time that some people’s skills for persuasion were very outdated. You may be a entrepreneur, manager, parent, teacher or student. Whatever your role, you are trying to communicate messages to those around you and probably doing it much like your family and friends and their ancestors and their ancestors. But consider for a moment how greatly communication with the world has changed.

Now, let’s fast forward to designing your website, getting your letterhead or business card printed. Yes, just like a child, you are still trying to persuade someone to pay attention to you. However, now that you got staff and bills to pay, you NEED to get attention, not just want to get attention. Instead of squeaking, you need to be SPEAKING! Since your competition is no longer just local, it’s global, you really need to consider getting out into the public in a big way. Look at how much assertive advertising went into Earth Hour 2008. The outgoing, friendly, global minded and confident self-employed professionals will have more success attracting clients, than the shy and timid. So, who do you want to pay attention to you?

Here are some tips from the trenches. Follow these fundamentals to discover how you may want to change your client communication and improve your existing results. To persuade prospects into becoming your clients:

- You must have deep conviction that you are the answer to their problem.

- You have to have the personality, reputation and credibility to take your message seriously. This comes from your success record.

- You have to be trained to communicate your message in front of audiences.

- You need to learn how to write in a way that clarifies your thoughts to your target market.

- You must be able to share your story, with some humor, of how the heck you got into your line of work in the first place.

Let me tell you, you will not always get your way with clients. But, by being conscious of how you communicate with clients, polishing up your presentation skills, strengthening your belief in your product or service, and developing a deep passion for what you want out of your business, you will get your way and persuade more prospects to become your clients.


Kim Schott, your Global Client Communication Expert, is the author of the Keys to Client Communication System™, the step-by-step, paint by numbers client communication program to attract more clients in less time. To receive your weekly how-to articles on consistantly attracting more local and global clients in less time, visit http://www.SchottCulturalConsulting.com

How to Create Daily Success

817549_colorful_keysOne of the biggest challenges I see when I coach an entrepreneur is how they manage their time daily. I can give them all the success strategies in the world, but they won’t work if the business owner doesn’t make the time to put them into action.

If you own a home based business or even if you’re starting a home based business, one critical part of success is how you flow through the day.

Our days turn into weeks and our weeks turn into months and we look back and wonder why we’re still struggling or why we can’t reach our goals. So let’s start where it all begins – setting up your day for success which will then create successful weeks, and successful months. In part one of this article are 3 sure-fire ways to do just that (and 3 more coming in part 2).

Decide on your top 3

It is critical to first decide what your top 3 actions are for the day. Thanks to Tim Ferris (author of The 4-hour Work Week), my to-do list for the day is now on a bright yellow post-it note on my monitor. At most, I’ll write 5 absolute priorities for the day. These are my “no-excuses, come hell or high water, must-do” actions.

I still have a to-do list that’s a mile long, by the way, and you may as well. Just mentally reframe that to “the list I keep to get things out of my head.” We all need that but don’t feel obligated to get 42 things done today. It’ll never happen and you feel perpetually defeated if you try. Focus on your top 3-5. Anything you get done beyond that is icing on the success cake.

Make them profit-producing

The #1 thing I must do each day is marketing my business or something directly tied to attracting clients or making sales. Some marketing action is always on the list. So take a look at that list of 3-5 things. Is it a list of minutia and administrative tasks or are they profit-producing tasks. Do the profit-producing tasks first – how to market your business, how to get clients, and how to sell your services.

You can get to the other stuff later in the day. Trust me on this one – when you focus on profit-producing tasks and the cash starts coming in, you’ll have money to start delegating administrative tasks. It’s a beautiful thing when that happens.

Shut off your email

My most productive hours are the first hours of the day. If I dare to hit “check mail” I can forget about having a successful day because I remain perpetually distracted. And that goes for checking social media too, by the way. Twitter, Facebook and Linked-in are too distracting and I must stay focused on my top 3-5 cash-producing actions before I start clicking around on the internet.

So try shutting off your email in your most productive hours of the day – yes, close the application entirely and not just minimize it. And for social media, plan when in the day you’ll go there and also how long you’ll stay.

Stay tuned for Part 2 of this article where I share a golden strategy that is sure to create immeasurable success for you daily!


And now I’d like to offer you the FREE one-hour audio seminar for solo entrepreneurs on “How to Create a Steady Stream of Clients For Your Solo Business” at: http://www.moreclientsaudio.com Allison Babb is an author, speaker and Small Business Coach to solo entrepreneurs at: http://www.GreatSmallBusinessAdvice.com