Counting The Cost Of Recruitment Learning and Development In The Recession

By Nick Jervis

What action can you take to ensure that you hold onto your staff and keep your recruitment costs as low as possible? Estimates vary, but to replace a solicitor the total expense in terms of recruitment, lost man hours of the outgoing staff and the training of the incoming member, can exceed £100,000.

The Chartered Institute of Personnel and Development has completed their 2009 Annual Survey of Recruitment, Retention and Turnover and it has identified some interesting trends.


Although there has been a significant reduction in the number of vacancies available, organisations are still reporting recruitment difficulties and the key reason for these difficulties are the lack of necessary specialist skills.

Learning and Development becomes even more important, as three quarters of organisations questioned said they were identifying internal staff and providing training to allow these staff to fill those posts.

This becomes even more important when you identify that the average cost per employee to fill a vacancy is £4,000, which rises to £6,125 when also calculating the associated labour turnover costs.

So why should you invest in training and development during the recession?

Whilst movement in the labour market during a recession invariably falls, employee retention is still a huge problem, with nearly 70% of organisations having issues retaining their staff. The most common method of increasing staff loyalty and therefore increasing retention is by offering Learning and Development opportunities.

37% of leavers state a lack of development opportunities as the reason for leaving the organisation, with only promotion outside of the organisation and change of career being above as a reason for leaving.

So in order to retain your staff both in and out of recession you should ensure you develop them and ensure they are maximising their potential in your business.

The Government is offering small and medium sized businesses a grant of up to £1,500 to fund learning and development. You can take advantage of this scheme and it does not take a lot of time to access the grant (less than an hour can be enough). There are obviously criteria you need to meet to obtain the grant, but these are easily explained by the advisor who comes to visit you. You can arrange a visit with an advisor at http://www.traintogain.gov.uk to see if you are eligible.

In short, it is vital to continue on with learning and development through the recession as it can mean that your business is successful and rides the storm. After all, your staff are your most important resource and without them you wouldn’t have a business.


For more information and a training newsletter with course details, visit MASS Training for all of your Legal Training needs . MASS Training provide cost effective, practical and interactive Personal Injury Courses. Nick Jervis is a Solicitor (non-practising) and a Legal Marketing Consultant for Solicitors and Legal Businesses in The UK and a Director of Samson Consulting.

Unlock The Opportunity Of Change!


By Jed McCall

During the past few years there have been dramatic changes in communications and technology. Our home computers have more computing power now than the Americans had to land on the moon! Do you think that these changes unlock an opportunity?

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Stop Doing The Job That You Hate And Do Something You Love

By Michael Redbourn

Doing A Job That You Hate Is Like Going To Prison

There are a huge number of people that really dislike their jobs and when they get up in the morning and head for their workplace, they feel like they’re going to be incarcerated for the next several hours, which in a sense they are.

Why Do People Hate Their Jobs?

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How To Get Your Business Creative Juices Flowing

Creativity…”Originality, Imaginative thinking”

You’ve no doubt heard about “thinking outside the box”. Very often, business creativity is referred to as thinking outside the box. You can get locked in to your day-to-day operational thinking “inside the box”, and forget totally about the requirements of the need for business creativity. It is very easy to lose sight of adding creativity to your business while you work daily at accomplishing nearby goals.
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Personal Qualities Required To Be An Entrepreneur And Start Your Own Business

By Terry Cartwright

A lack of skill, ability and experience in certain business areas need not be a barrier to success and starting your own business. The personal qualities exerted by a small business owner overcoming deficiencies over and over again are vital and present in many entrepreneurs much more so that specific technical knowledge.

Not everyone is a master of all business attributes in fact very few are. Certainly being a master of all is a fantastic position but unrealistic while certain personal qualities are essential to fight the inevitable battles to come. Business battles the successful entrepreneur wins.

Businesses that have grown and become medium sized and bigger are not reliant on the business owner entirely. Employees are engaged with specialist skills and abilities to develop and grow the business. A sole trader just starting out has to settle for a comfortable living or have the ability to grow the business to the point where more specialist abilities can be added to the business.

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How Perfectionism Kills the Online Entrepreneur

“No, I’m not ready to release my….(fill in the blank here with ezine, ecourse, ebook, blog, website, etc.) because it’s not quite ready. I need to…(fill in with your excuse here: do more work on it….have it edited….review the copywriting, etc.)”

How many times has a statement similar to that come out of your mouth? I know for me that it’s happened more often than I care to recount. I am a recovering perfectionist who used to utter some variation of the above sentence with great regularity.

What I’ve discovered in my time as an Internet entrepreneur is that my need for perfection in my products or marketing materials is simply another excuse to procrastinate. Yep, when I try and convince myself that the ebook needs more copy editing or that my website needs just a few more pages to make it say just what I want it to say, all I’m doing is creating plausible excuses to put something off for a few more days, or even weeks or months. Why?

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Conscious Business: The Secret Internal Ingredient of Business Growth

When was the last time you heard someone talking about the proverbial “next level” in their business? Probably in the last 24 hours! Well, I don’t know about you… but I’m a little tired of hearing this phrase over and over again.

When I was in Las Vegas recently with my mastermind colleagues, we originally thought we were there to take our businesses to the “next level.” After all, isn’t that what mastermind groups are all about? Progress in your business! But, I soon began to notice something each time a colleague stood in front of the room to share… the realization of which leads me to third gift I received in Las Vegas.

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7 Ideal Professions Who’ll Succeed in Starting An Online Business

Imagine your ideal lifestyle. A life without financial hardship, all the free time in the world to spend how you want and with whom you want. No longer trading your time for money. A life where the less you work the more your income grows. What if it could be more than just a figment of your imagination but a reality? Would you believe it or doubt it? What if I told you there were 7 ideal careers that have an advantage over the majority of the population searching for an online business opportunity?

These 7 professions possess qualities that many of the top income earners in online home business have mastered. These qualities will make your transition smoother than most. Without further are do the 7 ideal professions. Continue reading

Business Model – Design Your Profitable Business Model

Bonita L. Richter, MBA, teaches coaches, consultants, and solo professionals how to market their businesses to increase sales , income, and generate wealth.

A business model is simply what activities you do to make money in your business. Missing just one major element jeopardizes the ability of your business to achieve the income results you desire.

The good news is a viable, profitable business model isn’t hard to create. I have clients who’ve used the same tips I’m about to share with you to grow their own businesses into multi-6-figure empires.

Following are some quick ideas and tips you can use to compare your current business model and lead generation activities. If you find you have some gaps in your money-making plan, simply apply the following ideas, and you’ll be on your way to creating a better performing business:

Define Your Business Model

Decide on three core ways you will be paid for your topic, such as through teleseminars, workshops/retreats, and coaching programs.

Decide what percent of your income will come from each of these three core activities.

Identify Your Signature System

Create a signature system; be known for something (such as how to help others make more money in their service business, or how to create a brand identity).

Think about steps you take a client through to achieve a result; this is your signature system.

What are your clients repeatedly asking for? This could be your new information product.

Create Your Profit Pyramid

Create a profit pyramid for each product and service your offer; include a minimum three levels, at three different price points.

Example: the first level will be your free gift, the second level will be an eBook or home study system, and the third level is your “big ticket” item.

Create Your Website, eZine, and Blog

Be sure you can collect the names and email addresses of people who visit your website. These people are warm leads.

Start publishing an eZine so you can keep in touch with your prospects, develop a relationship with them, and eventually promote and sell to them.

Start a blog. Google loves the contemporary nature of blogs, which will help with your Google ranking.

A blog gives your readers a chance to respond to you, comment and hold conversations with each other, which in turn builds relationships and strengthen the bonds of your “tribe” or followers.

Build Your List

Leverage your list-building activities. Think about how you will connect with the most people, with the least effort.

List-build in any number of ways, which may include; offering free teleseminars; be a guest on other peoples’ teleseminars; offer a free special give-a-way, such as a bundle of your articles, templates, etc.; launch a direct mail campaign; advertise; use Pay-Per-Click campaigns; and get a strong business referral network working for you.

Also consider public speaking, press releases, and social networking.

Develop Your Customer Service Strategy

How will you create raving fans? Think about what would delight them, offer it, and reward them for buying your products and services.

Read Raving Fans: A Revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowles to get great tips, as well as strategies for following up.

Use the tips above to increase momentum, and fast-forward you toward creating a profitable business model that’ll help you achieve the income goals you desire.

Copyright 2009, Bonita L. Richter

To download Bonita L. Richter’s popular and *FREE* Money and Marketing spreadsheet tools, and BONUS gifts visit ===> http://www.Profit-Strategies.biz/Templates.html